🙋 Assistance Request

🔹 Accessing Assistance

• The Assistance Button is available on the top-right ribbon of the app.
• Tap the Assistance icon to open the Assistance Form.

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🔹 Filling Out the Form

• Select the Request Type from the available options, such as:
  • Request a waiter
  • Need extra cutlery
  • Bill clarification
  • Menu assistance
  • Dietary help
• Provide a brief description or additional notes if needed.
• Tap Submit to send the request.

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🔹 Submission & Notifications

• After submission, you will see a confirmation message indicating your request was sent.
• The relevant staff are notified immediately to address your request.
• You can submit multiple requests during your dining experience if needed.

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✅ Tracking Requests

• You may receive live updates when staff acknowledge or complete your request.
• All requests are logged for record-keeping and service improvement.

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📞 Contact Support

For technical issues, feedback, or inquiries, our support team is here to help:

• 📧 Email: support@scantoserve.online
• 📞 Phone: +353 894594949 — Available Monday to Friday, 9 AM to 6 PM (GMT).

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Thank you for using the ScanToServe App!
We strive to make requesting assistance fast, easy, and seamless for a better dining experience.